Privacy Policy

We collect information you give us directly. That includes your name, phone number, email address, and service address when you call, fill out a form, or book an inspection. We also collect details about your rodent problem, such as where you've seen activity and the type of property you have.

When you use our website, we automatically collect some technical information. This includes your IP address, browser type, device type, pages you visit, and the time of your visit. We use this to keep our site running smoothly and to understand how people find us.

We use your information to schedule inspections, provide rodent control services, and follow up on the work we do. If you call us, we use your phone number to reach you about your appointment. If you email us, we use your email address to reply.

We also use your information to send service reminders, confirmations, and occasional updates about our rodent control offers in Harrisburg. You can opt out of marketing messages at any time. We use website data to improve our site and make it easier for local customers to find us.

Our website uses cookies and similar tracking technologies. Cookies are small files stored on your device that help the site remember your preferences and understand how you interact with our pages. They do not contain your name or address.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well. We use cookies to keep the site secure, remember your settings, and measure which pages are most helpful.

We use third-party analytics tools, such as Google Analytics, to understand how visitors use our website. These tools collect anonymous data about page views, time on site, and general location. We use this information to improve our content and make sure our site works well for people searching for rodent control in Harrisburg.

We may also use third-party scheduling or communication tools to manage appointments and send reminders. These providers only access the information needed to perform their function and are required to protect it.

We do not sell or rent your personal information. We share it only when necessary to run our business or comply with the law. That includes sharing with trusted service providers who help us with scheduling, payment processing, or website analytics.

We may disclose your information if required by law, such as in response to a court order or to protect the safety and rights of our team, our customers, or the public. If our business is ever sold or merged, your information may be transferred as part of that transaction.

We keep your personal information for as long as needed to provide services and meet legal requirements. That means we retain your contact details and service history for a reasonable period after your last appointment. When information is no longer needed, we securely delete or destroy it.

If you ask us to delete your information, we will do so unless we are required to keep it for legal or tax purposes. We review our retention practices regularly to make sure we are not holding onto data longer than necessary.

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These steps include secure servers, restricted access for employees, and encryption where appropriate. Our team only accesses your information when needed to do their jobs.

No method of transmission over the internet is completely secure. While we work hard to protect your data, we cannot guarantee absolute security. If you have concerns about sharing information online, you can always call us directly.

You have the right to access the personal information we hold about you. You can also ask us to correct inaccurate details or delete information we no longer need. If you want to stop receiving marketing messages, you can opt out at any time.

To exercise any of these rights, contact us using the information below. We will respond within a reasonable timeframe and help you understand what we have and how we use it. We do not discriminate against customers who exercise their privacy rights.

Our services are meant for adults who own or manage property. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us so we can delete it.

We do not direct our website or marketing toward children. If we learn that we have collected information from a child under 13, we will take steps to remove it from our records.

We may update this privacy policy from time to time. When we do, we will post the new version on this page and update the effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

If we make significant changes that affect how we use your personal information, we will notify you by email or through a notice on our website. Your continued use of our services after changes are posted means you accept the updated policy.